Shipping Policy
Effective Date: December 20, 2025
This Shipping Policy outlines how orders placed on The Laddoo Story website are processed, shipped, and delivered.
1. Shipping Coverage
We currently deliver across India through trusted third-party courier and logistics partners.
If your pincode is not serviceable, we will inform you at the earliest and initiate a refund in case payment has already been made.
2. Processing Time
All orders are processed within 1–2 business days after successful payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
3. Delivery Time
Estimated delivery timelines are as follows:
Metro Cities: 2–5 business days
Non-Metro Areas: 4–8 business days
Delivery timelines may vary due to courier operations, weather conditions, festive periods, or other unforeseen circumstances.
4. Shipping Charges
Free shipping on orders above ₹[Insert Amount].
A nominal shipping fee will be applied at checkout for orders below the free-shipping threshold.
5. Order Tracking
Once shipped, you will receive an email/SMS with your tracking number and courier details.
You can track your order on our courier partner’s website.
6. Packaging
All products are packed securely to maintain freshness and avoid damage during transit.
7. Delays & Issues
While we ensure timely dispatch, The Laddoo Story is not responsible for delays caused by the courier company or unforeseen events.
If your order is delayed beyond 10 days, please contact us for assistance.
8. Wrong Address / Failed Delivery
- Please ensure your shipping address and contact details are correct while placing the order.
- In case of incorrect address or repeated failed delivery attempts, the order will be returned to us, and re-shipping charges may apply.
9. Contact Us
- For any queries about shipping:
📧 Email: theladdoostory4@gmail.com
📞 Phone: 8788118514
📍Address: Plot No-21, Hudkeshwar Bujrul School Of Scholars Nagpur, Zone No.5, Hanumannagar, Nagpur (Urban), Nagpur, Maharashtra – 440034